4 Sections
16 Lessons
4 Weeks
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Team Communication Fundamentals
4
1.1
American workplace communication norms
1.2
Hierarchy and professional relationships
1.3
Team meeting participation
1.4
Delegation and instruction giving
Clinical Team Coordination
4
2.1
Communicating during procedures
2.2
Emergency communication protocols
2.3
Quality assurance discussions
2.4
Treatment planning team meetings
Administrative Communication
4
3.1
Working with front office staff
3.2
Insurance and billing discussions
3.3
Scheduling and appointment coordination
3.4
Patient care coordination
Professional Development & Leadership
4
4.1
Performance feedback discussions
4.2
Training and mentoring communication
4.3
Conflict resolution techniques
4.4
Leadership communication skills
Professional English for Dental Teams
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