Description
Curriculum
Instructor
What you'll learn
- Communicate effectively with dental team members
- Participate confidently in team meetings
- Handle workplace conflicts professionally
- Understand American workplace culture
Course Overview
Master workplace communication with dental team members, including hygienists, assistants, office managers, and specialists in American dental practice settings.
Course Content
Week 1: Team Communication Fundamentals
- American workplace communication norms
- Hierarchy and professional relationships
- Team meeting participation
- Delegation and instruction giving
Week 2: Clinical Team Coordination
- Communicating during procedures
- Emergency communication protocols
- Quality assurance discussions
- Treatment planning team meetings
Week 3: Administrative Communication
- Working with front office staff
- Insurance and billing discussions
- Scheduling and appointment coordination
- Patient care coordination
Week 4: Professional Development & Leadership
- Performance feedback discussions
- Training and mentoring communication
- Conflict resolution techniques
- Leadership communication skills
- 4 Sections
- 16 Lessons
- 4 Weeks
Expand all sectionsCollapse all sections
- Team Communication Fundamentals4
- Clinical Team Coordination4
- Administrative Communication4
- Professional Development & Leadership4
0 Students37 Courses
Review
Professional Application Services
- Resume & CV Optimization
- Statement of Purpose Writing
- School Application Support
- Document Preparation
- Interview Coaching
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